Unmatched ERAs
Unmatched ERAs lists payment lines from an ERA that could not be tied to a claim number in your practice. Review them, fix the claim number or insurance level, and reprocess—or delete when they are not needed.
Unmatched ERAs
Insurance
Posted from
Posted to
Adjustment reason
Level
| Check Date | Posted Date | Check/Trace # | DOS | Insurance Co. | Payment | Adjustment | Adjustment Reason | Status | CLP / Payer # | CPT | ICD | Diagnosis |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
No Unmatched ERAs All Electronic Remittance Advices have been matched to claims, or run DB migration 213 if this list should show historical rows. | ||||||||||||
Why a Line Is Unmatched
The claim number on the payment file does not match an existing claim, the claim is in another practice, or the file was uploaded under the wrong primary/secondary/tertiary level.
What To Do
Compare check/trace number, date of service, payer, payment, CPT/ICD on the remit line with Live Claims. Correct the claim, then upload again or follow your practice’s match process. View PDF when available. Delete only when you are sure the line should not post.
Filters
Filter by insurance payer, posted date range, adjustment reason text, and level. Empty list can mean everything matched or filters exclude the rows.