Labs
Labs (Lab Results) is where you review and manage lab results for the patient—uploads, signed results, and many faxed/dashboard results linked to the chart. To create a full new lab order, use Orders → Lab Orders.
What Labs Is For
Result viewer for laboratory documents and entries on this chart. Filter by panels/templates when available. Upload, view/sign, download, or delete when permitted. Some screens also offer a quick order shortcut, but the full order workspace is Orders.
Where and When to Use It
Open chart → Labs when reviewing returned lab results, attaching a result PDF, or signing results. Use Orders → Lab Orders when placing a new order to the lab. Use Documents only for general files that are not the Labs result viewer.
How It Works
Results linked to the patient appear in the list (including many items that arrived by fax/IntelliMed into results). Cross-practice rows may be view-only. Signing marks clinical review per your workflow. Deleting removes access when you have delete permission—use carefully.
How to Add or Change Results
Upload a lab result file when upload is allowed. Open a row to view or sign. Download for offline use. Delete only when appropriate and permitted. To change an order (not the result), open Orders → Lab Orders. If a result never appears, confirm patient match and that the file was filed as a lab result—not only a general Documents upload.
Common Issues
Cannot place a detailed order: go to Orders. Result missing: wrong patient, still only in Documents, or awaiting IntelliMed/results filing. Cannot upload/sign/delete: missing Lab permissions. Confused with Billing or 360 Drive: different modules.