Orders

The Orders tab shows Pending Orders (labs, imaging, and meds) that need attention. These are clinical order work items—not the Services appointments on Today's Schedule.

Design — Orders tab

Results

Tasks

Messages

Orders

Pending Orders

AllLabsImagingMeds

CBC with differential

Jane Doe · Lab · Ordered today

ViewArchive

Orders Tab (All, Labs, Imaging, Meds)

Heading Pending Orders. These are clinical order work items—not the Services appointments on Today's Schedule.

Use Action Center Orders to see pending lab, imaging, and meds order items for your practice/locations. Filter by modality, then View or Archive from the row.

Meds may show No Meds Found if that filter is unused. Creating full orders is usually from the patient chart Orders tab or from Results → Order—not from an empty Pending Orders list alone.

Heading: Pending Orders.
Filters: All · Labs · Imaging · Meds.
Common row actions: View and Archive.
Meds may show No Meds Found if that filter is unused.
Counts follow the same Practice / Location(s) as the header.

Important

Pending Orders is not the same list as Services on Today's Schedule.

Pending Orders vs Services schedule

Pending Orders are clinical order work items. Services on Today's Schedule are Clinic Services Types appointments you booked.

If you need a lab or imaging appointment slot on the calendar, book under Appointments → Services. That visit then appears on Dashboard → Services for day-of status. Pending Orders tracks order documents/items that still need attention—not the schedule card list.

Do not expect an empty Services tab to fill from Orders alone, or an empty Orders tab to mean no service appointments exist.

Pending Orders = clinical order work items (labs, imaging, meds).
Services (left schedule) = Clinic Services Types appointments.
Book calendar slots on Appointments → Services.
Run day-of status for those visits on Dashboard → Services.
An empty Orders list does not mean no Services appointments exist.

View, Archive, and where to create orders

View opens the order item; Archive clears it from the active Pending Orders list when you are done. Create new orders from the chart or Results—not from this inbox alone.

Use View when you need the order details. Archive when the item no longer needs attention in this inbox. To place a new order, open the patient chart Orders tab or use Results → Order when that action is shown.

After results return, review them under Action Center → Results. Booking the service visit and reviewing the returned result remain separate from managing Pending Orders.

How to do it

Open Dashboard → Action Center → Orders.
Filter All, Labs, Imaging, or Meds as needed.
Click View on the row to open the order details.
Archive when you are finished with the item in this inbox.
To create a new order, open the patient chart Orders tab (or Results → Order when shown).
To book a lab/imaging appointment slot, use Appointments → Services.

View: open the pending order item.
Archive: clear finished items from Pending Orders.
Create orders from the patient chart Orders tab or Results → Order.
Returned results are reviewed under Action Center → Results.
Booking a service slot is still Appointments → Services.