User Management
User Management creates and maintains login accounts. The Super Admin tab appears only when you are logged in as a Super Admin (system-level administrators). The Practice tab manages clinic users: Practice Staff and Providers (doctors). When adding staff or providers, assign one or more roles and optionally a default role used at login. Permissions then come from Roles Access, with optional User Access overrides for exceptions.
- Practices
- Role Management
- Modules/Operations
- Roles Access
- User Access
- User Management
- Practice Forms
- Referring Providers
- Logs History
- Developer Settings
- Client Registration
- Labs
Super Admin Management
| Name | Phone | Status | Created | Actions | |
|---|---|---|---|---|---|
| — | superadmin@yopmail.com | — | active | 04/07/2026, 03:53 PM |
- Practices
- Role Management
- Modules/Operations
- Roles Access
- User Access
- User Management
- Practice Forms
- Referring Providers
- Logs History
- Developer Settings
- Client Registration
- Labs
Providers
Active 0Inactive 0No active providers found.
In EHR360 guides, Provider means doctor, not Practice Staff. Use the Practice Staff sub-tab for non-provider users.
Add New Super Admin
Add New Provider
Add a new provider to the practice.
User Management Screen
Open Administration → User Management. Super Admins see Super Admin and Practice tabs; other authorized users typically see only the Practice tab.
Who Sees Which Tabs
The Super Admin tab is visible only when your user type is Super Admin. Clinic managers with User Management permission use the Practice tab for staff and providers. Without View User Management, this menu item does not appear.
Super Admin Tab
Manage system-level Super Admin accounts in a table with Name, Email, Phone, Status, Created, and Actions. These users bypass most RBAC checks in the application.
Add Super Admin
On the Super Admin tab, use + Add to open Add New Super Admin: First Name, Last Name, Email, Phone, and Password. Only Super Admins can create other Super Admins here.
Practice Tab
Switch to Practice to manage users tied to a clinic (practice)—not system Super Admins.
Practice Staff Sub-tab
Use Practice Staff for non-provider clinic users such as front desk, MA, and billing staff. Assign roles that match their job.
Providers Sub-tab
Use Providers for doctors. Shows Active and Inactive counts, Search providers, + Add, and the provider list or empty state.
Add Provider
On Providers, + Add opens Add New Provider: name, contact, specialization, state, practice and location assignments, license, NPI, tax ID, provider type, roles, password, and provider signature.
Assigning Roles to Users
When creating or editing staff and providers, select one or more roles from Role Management and optionally mark a default role for login. The user’s day-to-day menus come from Roles Access for those roles—not from the role name alone.
Edit and Delete
Use edit and delete (or deactivate) actions on each row in Super Admin or Practice user lists. Deactivating stops login without removing historical records.
No Active Providers Found
The empty state means no active providers exist yet—use + Add to create the first provider and assign roles.
Security Tip: Empty Roles or Permissions
A new Practice user with no role, or a role with no operations checked in Roles Access, will see almost no menu after login. Complete Role Management → Roles Access → assign role on the user before go-live.